Shipping & Delivery
Shipping Methods
Our official store and distributors all work with DHL, DPD, UPS and GLS shipping companies for our deliveries. We’ll send the shipping information to our customers by emails as soon as the shipping is started, including the shipping date, the tracking number and the tracking site.
Shipping from
The local EU warehouses.
Shipping to
| Ship from | Ship to | Estimated Shipping Time | Order Processing Time |
| EU Warehouses | All the EU countries (except for Cyprus, Malta, and some remote islands) | 3-5 business days | 1-2 business days |
| EU Warehouses | Ireland | 3-7 business days | 1-2 business days |
Note:
- The shipping time mentioned above is estimated and it maybe influenced by distance, holidays, customs policies, politicalactivities, etc.
- The sooner you order, the sooner you’ll get a KugooKirin product.
Shipping Cost
| Country | Free Shipping (For Orders over €39.99) |
Standard Shipping Cost (For Orders Not Exceeding €39.99 and Weighing Less than 3kg) |
Heavy Goods Shipping Cost (For Orders Not Exceeding €39.99 and Weighing over 3kg) |
| Denmark | Free | €11.00 | - |
| Netherlands | Free | €11.00 | - |
| Bulgaria | Free | €13.00 | €17.00 |
| Croatia | Free | €13.00 | €17.00 |
| Austria | Free | €10.00 | - |
| Belgium | Free | €10.00 | - |
| Luxembourg | Free | €10.00 | - |
| Greece | Free | €15.00 | €18.00 |
| Italy | Free | €18.00 | - |
| Latvia | Free | €9.00 | - |
| Germany | Free | €9.00 | - |
| France | Free | €12.00 | - |
| Slovenia | Free | €12.00 | - |
| Poland | Free | €5.00 | - |
| Ireland | Free | €15.00 | €18.00 |
| Estonia | Free | €10.00 | €12.00 |
| Sweden | Free | €17.00 | - |
| Lithuania | Free | €8.00 | - |
| Slovakia | Free | €8.00 | - |
| Hungary | Free | €8.00 | - |
| Czech | Free | €8.00 | - |
| Romania | Free | €13.00 | €16.00 |
| Finland | Free | €15.00 | €18.00 |
| Portugal | Free | €11.00 | €15.00 |
| Spain | Free | €12.00 | €16.00 |
Note: Extended area surcharges are required for some remote regions, subject to notification from our customer service.